We are here to help.

For questions, bug reports, or feedback about PurescanTips, email our support team.

To help us investigate

Include a brief description of what happened, your device model and operating-system version, the app version if available, and the scan category. If the issue shows an error message, include its wording.

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Please do not include passwords, payment details, sensitive health information, or a product photo unless it is necessary and you are comfortable sharing it. See our Privacy Policy for information about personal data.

For help using scan, history, credits, or sharing features, see the Help Center.