Use clear light
Avoid glare and shadows. Hold the camera steady and keep the label flat when possible.
Help Center
Get more from a label scan.
Quick guidance for PurescanTips
Use these steps to scan skincare or packaged-food labels and review your report.
Scan a product label
- Open the app and choose skincare or food.
- Select the profile option that best fits the scan.
- Take a photo with the camera or choose one from your device. Keep the ingredient or nutrition text in focus, evenly lit, and inside the frame.
- Review the credit amount shown in the app, then submit the scan when ready.
- Read the returned summary and ingredient details alongside the original packaging.
Improve scan readability
Fill the frame
Move close enough to make the text readable while keeping the full relevant label in view.
Check the category
Select skincare or packaged food to provide the intended context for the analysis.
Confirm the source
OCR can miss or misread text. Compare the result with the original package every time.
About reports
Reports are generated from the submitted image, selected category, profile, and language. A report may be incomplete or inaccurate and is informational only. It cannot confirm that a product is safe for you or replace professional advice. For allergies or health concerns, check with the manufacturer or a qualified professional.
History and sharing
Saved scan history is stored locally on your device and can be viewed offline. You can share a report image from the report screen. Shared content leaves the app through the sharing destination you choose. Use Reset local data in the app to clear locally stored data. This does not delete information already sent to the scan service.
Credits and rewarded ads
The app shows your available credits and any applicable daily rewarded-ad limit. Credit availability is managed by the service and may depend on network or ad availability. A completed scan or reward may require an internet connection.
Camera or photo access is not working
Check the app’s camera and photo permissions in your device settings. If you denied access earlier, enable the relevant permission, then reopen the scan flow. You can also try choosing a photo if camera access is unavailable.
Still need help?
Contact tummistudio3@gmail.com. Include your device model, app version, scan category, and a short description of the issue. Please do not email sensitive health details or product photos unless support specifically asks for them.